November 25, 2009 § 9 Comments

UPDATE! (Mar 4th 2010)

I updated my ipod to the newest 3.1.3 firmware, and itunes seems to be relieved. It’s been stable so far, but we’ll see as I start uploading my music and apps again.

UPDATE! (Feb 5th 2010)

Itunes released the new update which seems to solve most of the below problems. If you’re having the problem, try updating first and see if that works. It might be slightly unstable still. If not, read the original problem and semi-solution below:

Well, I was having some trouble and then fixed it so I might as well document it for future reference.

The problem: I’m running Windows 7 and my ipod touch 2gen won’t sync with itunes.

My hardware: Asus P7P55D motherboard with Intel i7 processor. USB is based directly off the motherboard.

Symptoms: I could plug in my ipod and get the windows ‘USB found!” sound, but it didn’t show up in “My Computer” under devices and itunes gave me error 0xE000065 which isn’t terribly helpful other than to google help.

I tried first: restarting various things (drivers etc) and setting the “AppleMobileDeviceHelper” process into compatibility mode (and admin run) as per a forum’s suggestion.

Uninstall and reinstall itunes (both 64 and 32 bit versions) and apple drivers. (forums led me to check the MTP problems within the USB with no avail.

People have tried PCI based USB and it seemed to work for them. Since I didn’t really want to buy new hardware I kept searching.

Also, I tried two itunes alternatives (Media Monkey and Sharepod) which both refused to find my ipod connection. This is weird because remember, the computer was getting some sort of USB connection, the ipod charged and made the plugged in sound.

Also tried “uninstalling” (unchecking the control panel box for) windows media player (which apparently helped others)

Nothing worked in the software / drivers so I dug deeper: the bios.

The true solution:

On my particular hardware’s bios there is an option for “Intel C-State” which was disabled previously. I enabled it and booted. It worked.

As was explained on a forum (and my further research revealed) C-state refers to the processor’s idle speed. (please excuse my probably inaccurate lay-mans description) and the power consumption of the entire PC. This included USB ports.

So, it seemed safe enough to enable and seems to solve my ipod /itunes issues. If my tower gets unstable in the near future I’ll update this post.

Hope that helps!


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§ 9 Responses to iPod

  • icecalibre says:


    iTunes, while it does now recognize the ipod and everything does time itself out after a short while of transfer (more than 10 songs-ish)

    So, perhaps I’ll find a solution for that. In the meantime, I still have my copy of sharepod here and it’s uploading songs just dandy.

    I’m thinking I’ll keep iTunes for my day to day library listening and sharepod for my ipod updating.

  • ipod classic says:

    This is the best post I ever read, I will bookmark this, thx!

  • This is an excellent post, I will be sure to add your blog to my list 😀

  • Why thank you.

    Unfortunately, I’m kind of all over the place with things, so it’s hardly an organized blog to read consistently.

    Check back every few weeks though, there’s usually something cool happening…

  • HuRsT_84 says:

    sorry, but can you tell me how to do this lol.
    i don’t quite follow

  • icecalibre says:

    What’s wrong with your ipod/computer?

    What have you already tried?

    Just some more information so we can work through this, thanks

  • BigBangIrreplacible says:

    sorry but i just kinda don’t know where to find this “Intel C-state…” setings please help because syncing my ipod is essential to me

    • Brennan says:

      It depends if you have an Intel processor or not and I’m not sure if all of them can even do it.

      Do you know how to boot into your computers BIOS?

      If not, just google it; it’s super easy.

      From there, you should be able to find a C-state setting which is found in the power settings, I believe (I haven’t adjusted it in over a year).

      If you’re still having issues feel free to ask and I can go through more specifically.

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